ICICI Bank — online account opened but not active account

Address:110 akhil mukherjee road, sarat bose colony, Rahara auto stand, rahara,khardah, North 24 Parganas, West Bengal, 700118

I opend a savings bank a/c on 26.09.2019. This is my a/c no[protected]. This a/c was opened online from icici bank website with 10 thousands rupees. My application id is[protected]. Till now my a/c is not active why bank service is too bad. When icici bank told me all process and kyc verification will done by 2 working days but why till now this is not done. Even i submit complain many times. But didn't get any phone call from customer help desk. Bank mail me debit card and cheque book send my adress but till now i did not get it. Please help me. Please refund my 10000 account opening charges.
Thank you.
+3 photos
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Oct 25, 2019
Updated by M ashik
Till now same problem. Please solve my problem as soon as possible. Or refund my money. Thank you
Complaint comments 

Comments

Hi

I have applied for a credit card on Aug 3rd, still, it is in process, I have given each and every document, but the process is still going.

Could you please let me know my application id and service request number for further process.
ICICI Bank Customer Care's response, Oct 14, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902429_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
₹129 was auto debited from my account without any prior notice or OTP or my permission . Please look into this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information