[Resolved] ICICI Bank — online jio recharge through my jio upi payment ([protected]@ybl) phonepe payment app to [protected]@icici

Shabir Ahmed Bhat

from Leh, Jammu and Kashmir

Address:	Ganderbal, Jammu and Kashmir, 191201
Website:	Indiaideas@icici

Sir
I today on 17/02/2017 at 2:21pm recharged my jio no.[protected] with 399 rupees through my jio app by upi payment option by my vpa [protected]@ybl (Phonepe app) the transaction details are

Transaction id
Ici018b7c9c0bac4c7386abb7bf008d3e6f
The transaction status is successful but it was not received by jio and my no. Was not recharged.
I request u please refund my amount back to my account as soon as possible.
Thanks and oblige.

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Mar 22, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2018

ICICI Bank Customer Care's response Dear Shabir Ahmed Bhat,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team