[Resolved]  ICICI Bank — online recharge failure

Website:indiaideas@icici

Hi

I was doing recharge through upi on my jio mobile number. I approved the requested money by [protected]@icici of rs 398 at 10:50 am. Transaction was completed to [protected]@upi from my sbi acvount. After that the trasaction from [protected]@icici to mobile company jio could not be completed due to internet problem. The recharge could not happen as a result. I request you to take the matter and refund my amount of rs 398
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Feb 28, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jan 22, 2018
Updated by Bhanu Pratap Singh Bandral
you can contact me through my email id
Verified Support
Jan 25, 2018
ICICI Bank Customer Care's response
Dear Bhanu Pratap Singh Bandral,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4qiip) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

bhanu1609.[protected]@gmail.com
You can find solution of this on youtube
I also got money refund
Type upi money deducted indiaideas jio recharge not done
On youtube
Then you find first video

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