ICICI Bank — Online Statement charges charged regularly amounting to rs 29.50/

Manish kapoor 513

from Noida, Uttar Pradesh

Oct 18, 2022

Website:

Icici bank's INSTABIZ

I have a current account with icici bank by the name of MURFY bearing account numer[protected].
The bank is fraudantely charging me 29.50/= rs for downloading account statement and upon calling the 18001080 number executive fraudently explains that it was for a physical statement which I never requested and so never recieved.
Obviously courier person will call me and deliver me the statement and also have my signatures """"IF"""" that was the reality

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ICICI Bank customer support has been notified about the posted complaint.

Oct 18, 2022

Updated by Manish kapoor 513 The charges of 29.50/= rs are NOT one time but charged repeatedly.

Oct 19, 2022

Updated by Manish kapoor 513 No resolution yet provided for the same matter.

This is totally a fraud and must be done by one of the ICICI employees because they only have the access to take out my account statements.

Verified Support

Oct 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 20, 2022

Updated by Manish kapoor 513 Nobody in hell has contacted and it seems like ICICI Bank itself is committing this fraud of taking out my account statement without my consent and then charging me for the same.

How can anyone access my account statement without my consent???
Clearly ICICI Bank is not worth the trust on any account holder anymore.

Oct 31, 2022

Updated by Manish kapoor 513 All I get is a email that states that they will solve the matter at the earliest and respond but ZERO solution.