[Resolved] ICICI Bank — online transaction failed but amount debited from account.

[email protected]

from Nashik, Maharashtra

Address:

Senapati Bapat Road, A-24 Ashock Society Durga Nagar, Pune, Maharashtra, 411016

Hi, while shopping on myntra i paid using my ICICI debit card but transaction failed of RS 3, 924 on 15th June 2019 that time amount was debited from my account but myntra don't receive it. I once again tried but even for 2nd time transaction failed and RS 2, 504 was again debited from my account. Please help me as this amount is still not credited back to my account.

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Jul 23, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (502774) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team