[Resolved]  ICICI Bank — otp on problem on international phone number

Address:New Delhi, Delhi

I am a very old customer of icici bank since november 2004 in new delhi. I am 60 year old a senior citizen of india. I had airtel phone number and that was registered with icici bank but when i moved abroad, the airtel number got disconnected. Now i want to register my international phone number to receive otp, but i am not able to register it. I cannot use the internet banking to transact even a small transaction of paying my bills and taxes through icici bank in india. Whenever we send a cheque to someone it is denied because signature does not tally. I gave my signatures last time when i visited india two years ago, but again the cheque was dishonoured because of signature tally process.

Many times i call icici customer care but of no use. No one cares in icici bank. Recently i sent one cheque to india and it was again dishonoured due to reason of signatures difference.

I have no option left to move to some other indian bank and take my all deposits and fdrs from icici bank who gives otp on international phone number and or send otp in email.

A very frustrated customer of icici bank in india. Icici bank does not care of its customers even senior citizens.

I am ram sahni and my email id is [protected]@gmail.com
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Oct 23, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
ICICI Bank Customer Care's response
Dear Ram Sahni,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Sep 22, 2017
ICICI Bank Customer Care's response
Dear Priyanka Yadav,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4gq0a_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Please Deactivate my One Assist policy As Soon As Possible.
Give me My money back.
My One Assist no: SR[protected]
My Bank A/C No:[protected]
ICICI Bank Customer Care's response, Sep 22, 2017
Verified Support
Dear Shashanka Das,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Payment felled
D[protected]
Payment Not Made
PRIYANKA YADAV
sir account se payment cut gay h 4510rs but payment nah ha pediment date 11/09/2017

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