[Resolved] ICICI Bank — paydirect visa prepaid card

Ani1236

Address:

VILL+POST- KHALNA P.S.-JOYPUR DIST.-HOWRAH, Howrah, West Bengal, 711413

I received messages from AD-ICICIB stating money debited and credited. I don't have ICICI bank account.70000 credited and 10000 debited.
I don't have paydirect prepaid visa card from ICICI.
I don't have ICICI branches nearby.
This is completely unwanted hassle in my life.
Should I contact the Cyber Crime department?
Or should I visit a nearby branch?

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Feb 1, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04u3q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team