[Resolved] ICICI Bank — payment deducted from account but not received

vipin@

from Ludhiana, Punjab

Address:

Sector-32, Chandigarh Road, Ludhiana, Ludhiana, Punjab, 141010

I balbir kumar withdraw cash from atm for rs, 3500 on dt. 26.08.2019 in sector -32, chandigarh road, ludhiana. When i do the transaction payment deduct from account but cash not received. The payment is also reversed in my account at the same time the amount reversed is debit (Deduct) from my account when i inform to icici branch sector, 32 they ask we dont know you will ask customer care butr after complaint in customer care they ask for documentation but after fulfilling that documents they will not refund the amount debit from my account.

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Nov 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team