ICICI Bank — payment done but not update till now

Address:ICICI Bank Towers, Bandra Kurla complex, Mumbai, Mumbai City, Maharashtra, 400051

I have already done payment on 02/12/2109 throw phonepe rs 4684 my credit card xx9004 but still not update look at this matter urgently.

Mode of payment : upi-phonepecardpayment
Date of transaction : 02/12/2019
Other bank account number : [protected]
Name of the other bank : hdfc bank

Payment amount : 4684

Transaction no : (In case of neft payment)

Ifsc code of other bank : (In case of neft payment)

Arn number : (In case of visa money transfer)

Reference number : (In case of click to pay - 14 digit alpha numeric) [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a032xn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dec 10, 2019
Updated by sankar deyy
this your mail Reference ID - 000J1aEXPQ5FA9QH i have already done mai lcustomer.[protected]@icicibank.com .my mail id [protected]@yahoo.in & contact number [protected]
Complaint comments 

Comments

Transaction Details:
A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX822 on 04-Dec-19. Info: IIN*I-Debit*SI .

The above transaction has happened without my consent. Please revert my money.And please cancel if any service is enabled to deduct 1899 INR.

Thanks
Shravya
ICICI Bank Customer Care's response, Dec 10, 2019
Verified Support
Dear Devender Bingi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a032xn_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Deactivate my one assist subscription which I never activated on the first place, and I want a refund for 1899 which is deducted from my bank account.
ICICI Bank Customer Care's response, Dec 10, 2019
Verified Support
Dear Samyak Agrawal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a032xn_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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