[Resolved]  ICICI Bank — payment successful, but recharge not done

Website:indiaideas@icici

The recaharge for my jio no was done using google pay/tez as mode o[censored]pi on9th of october. The payment was succesful for a business group called [protected]@icici but the recahrge was not done. Its been 7 days and i have received the refund. Please take a look at the issue and kindly resolve it. The transaction id's are..

Google pay transaction id: cicagkccrtc-sa.
Upi transaction id:[protected].
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Nov 15, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
ICICI Bank Customer Care's response
Dear Customer(Mohammedadnan020),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5el1j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear Sir, my name is Ashish Barot & I having one Credit card from your Bank (ICICI bank) in which I had late payment by 3 days … but you have deducted 1k & bifurcation is 500 late charges & other additional charges so According to me higher side .so please help for waiver

My contact number-[protected]
ICICI Bank Customer Care's response, Oct 16, 2018
Verified Support
Dear Ashish Barot,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi,

Already I have applied personal loan 16, 000 with rate of interest 13.00%.
After that three months before boost-up the my loan amount to 229000 but they increased the rate of interest to 16.75%.
I have raised complaint to respective person (Pratik Boraiker) for this issue. Still my request was not resolved. Please do the needful.
ksManikandan's reply, Oct 11, 2018
Already I have applied personal loan 160000 with rate of interest 13.00%.
After that three months before boost-up the my loan amount to 229000 but they increased the rate of interest to 16.75%.
I have raised complaint to respective person (Pratik Boraiker) for this issue. Still my request was not resolved. Please do the needful.
ICICI Bank Customer Care's response, Oct 16, 2018
Verified Support
Dear Customer (ksManikandan),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5enfo_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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