[Resolved] ICICI Bank — Payment went to wrong account

shivanishivanichugh846@

Jan 22, 2022

Address:

hm#8 , phase 4, mohali

I am account holder of icici branch, phase 5, mohali. i made a transaction of 50, 000 on december, 2021 by mistake in someone else account through imps. and raised the complaint within half an hour of the transaction. its been more than 23 days and i am still waiting., y complaint number is SR[protected]. I regret being a part of this bank. they always charges high amount for every service even when their services are zero
they even closed my request today?? why?

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Jan 22, 2022

Complaint marked as Resolved

I am mailing them everyday and calling them..today they closed by complaint..I did not even received my money

ICICI Bank customer support has been notified about the posted complaint.

Jan 22, 2022

Updated by shivanishivanichugh846@ Icici is mentally harradding me..it has been 26 days..I am crying and getting upset everyday

Verified Support

Jan 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (930529) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jan 24, 2022

Updated by shivanishivanichugh846@ Where should I mail..kindly share your email id

Feb 01, 2022

Updated by shivanishivanichugh846@ worst bank with worst emploees.. it has been 41 days ...but this bank has not done even a single thing to help me oit except mailing me, ... their branch can not even print out the papers of customers and even request tehir customers to go to another bank by themselves for the resolution...a ccording to them bank can not contact bank but a normal customer will go and other bank will agree for the reverse.. thats how they harrass their customers till the end