[Resolved]  ICICI Bank — personal information misuse by icici bank to third parties

Website:www.m-icicibank.com/credit-cards

I applied for the icici credit using a form in this site
https://www.m-icicibank.com/credit-cards/

And i received phone call from executives in few days asking to send photocopies of aadhar card, bank statement, pan card, company id card to [protected]@gmail.com.

I sent them the details. And i received the mail (Screenshot attached) and that's it. After that, i am continuously in follow up with the executives (Phone numbers in the screenshot), still, i haven't got the credit card after 3 months time.

Recently, i got these sms (Screenshot) from icici. But no information is provided on the link too

Now, i am feeling obnoxious that i have gave my personal informations to gmail account and phone numbers, which i don't feel trustable.

I tried calling to icici customer care numbers[protected]/[protected].
But it asks for credit card ending number to continue.

Wouldn't icici have some mechanism to answer a person, who applies for icici credit card? Don't icici feel responsible for this?

Can you please let me know what is the status of it?
Or in case it takes more time,
To avoid misuse,
Please block any credit card in icici in my name or email or phone number.

Please response within a week's time and help me sort it out,
Or else i have no choice left other than to go for police complaint/ to file case in consumer court.

Paramesh selvam
[protected]@gmail.com
[protected]
+3 photos
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Feb 14, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
ICICI Bank Customer Care's response
Dear Paramesh Selvam,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jan 18, 2019
Updated by Paramesh Selvam
It's been 4 days.. still, I have not got a call from ICICI customer service
Jan 25, 2019
Updated by Paramesh Selvam
Its been more than 10 days...still no sign of any call from ICICI Side
Feb 02, 2019
Updated by Paramesh Selvam
@ICICI team, please do the needful.. things are being too late from your end..
Complaint comments 

Comments

Dear sir

I have invested Rd 5000 each in icici tax saving bond in April 2002 .I have kept the bond in locker and forgot about it now when I went to bank to collect some other article I found the bonds which were already matured, kindly guide me to get the maturity amount at the earliest

Thank you
ICICI Bank Customer Care's response, Jan 15, 2019
Verified Support
Dear Customer(Simi2944),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5kpsp_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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