[Resolved] ICICI Bank — personal loan rejected after wasting 20 days | |||
I had applied for personal loan of 2 lakhs only due to some urgent need, , waited for 4-5 day however no response, , after calling the customer care again and again finally i got a call from my nearest branch and told me that she will come and pick up the document, , , waited for 2 days but still didnt came so went drop my documents. Again i had called up customer care and complained, SRSR[protected], the following day i got acall that my documents are incomplete, , later i arrange all documents and handover the document, , again had called up me and told that bank statement xerox copies are not clear and asked some other documents which i had never given to any of the bank for any loans, , after waiting for for than 2 weeks they had rejected my loan, , this is because none of the icici team have proper communication.they are not organised properly, some will ask something and othere will ask something, , , when i took a personal loan of 10 lanks only one person came took my documents and within 2-3 days the loan was sanctioned.here after verification i was told by one manager that the money will be transfered to my slary account and just after sometime a message came that the laon is rejected and to contact a executive who never respond and pick up the call..its horrible and should never go with ICICi, , please go with hdfc if private and if public bank than BOB or SBI Was this information helpful? | |||
Jul 23, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 21, 2019 ICICI Bank Customer Care's response Dear Customer, We have made a note of your concern. We will have our official get in touch with you. Regards, ICICI Bank Customer Service Team | |||
Add a Comment | |||
65%
Complaints
23613
Pending
2052
Resolved
14241
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment