[Resolved]  ICICI Bank — Pmay subsidy

I have followed up 100 times with customer care and I know the processes is automated this last year for processing the claim by NHB which can be monitored online. But however due to the negligence of the bank representative the address details were not in filled in correctly and it got rejected ( Address as village mentioned) 2nd time the name was mismatch with aadhar and other proof which was again the mistake of bank rep!!!
Now it's been 3yrs I have applied for subsidy claim under PMAY and they just state it is pending with NHB, I want to raise a pmo grievance on this, please help.
[protected]@yahoo.com
[protected]
LBBNG[protected] LOAN NUMBER.
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Nov 18, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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