[Resolved]  ICICI Bank — ppf account mba

Address:560078
Website:infinity.icicibank.com

Can someone help with the issue am facing with icici bank, jaynagar, bangalore? This issue is started in the year 2013 and still there is no end to it.
Its of no use visiting branch. I had salary account at this bank and once i happened to visit the branch and they advised me to open a ppf account which with new account number and promised that i can maintain zero mba (Minimum balance account). Customer agent was so impressive and i opened immediately and started paying 1500 every month for more than one year. However am getting shocked to notice there is around 7-8k getting detected for the last 4 years with the reason form mba (Minimum balance amount) without even informing me how come they are detecting my amount?
Went to branch and spoke to lady who forced me to open the account - she said she will reverse it but still there is no use. I had given written complaint to branch regarding this last year but still there is no response from them. Really frustrating bank. Not sure how can i get back to my ppf amount and close this senseless and disgusting icici bank a/c.

Can anyone help on this? I need justice.
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2018
ICICI Bank Customer Care's response
Dear Sowmya Bheemanna,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a55cuf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jun 20, 2018
Updated by Sowmya bheemanna
I have emailed to [protected]@icicibank.com today. Please look into the the issue and do needful ASAP.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information