[Resolved]  ICICI Bank — recovery my payment

Address:110038

I have paid train fare of irctc ticket booking of rs 1330 through eazy pay.com website on 8th august 2018 by my syndicate bank rupey card. Transaction was successful with transaction id [protected] but ticket status is showing the failed. Irctc saying that they have not received train fare in their account on 08 august 2018. I want know where my amount has credited. I want reimbursement of the same. Icici bank customer care is not responding. I have been mailing since last week of august 2018 to [protected]@icicibank.com, [protected]@icicibank.com but no response. No customer care no eazypay.com. Since their would any way or solution to find where my amount has credit so that bank can reverse but all in the vain. Please help me to slove my matter soon
Manoj kumar
[protected]
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Sep 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
ICICI Bank Customer Care's response
Dear MANOJ KUMAR,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
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