[Resolved] ICICI Bank — refund money asap

shiva 0189

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500009
Website:	india

I was making jio dhana dhana dhan recharge offer online payment on[protected]. It was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Phone pe app wnen i logged into upi app i found one notification requesting rs.399 which was my recharge amount. It was [protected]@icici, when i transfered 399 rs, amount was deducted from my account, but i didn't get any recharge massage from jio care and my bill payment is not done. So please refund my amount immediately to my account.
B SHIVA GOUD
[protected]

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Aug 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2018

ICICI Bank Customer Care's response Dear B Shiva Goud,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jul 13, 2018

Updated by shiva 0189 till now no response from anyone,

please update status

Verified Support

Jul 13, 2018

ICICI Bank Customer Care's response Dear shiva 0189,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team