[Resolved]  ICICI Bank — Refunding my money from an invalid account to a existing account.

Address:500032
Website:www.icicibank.com

I have opened a saving account from icici by mistakenly from icici online on which i have funded an amount of rs - 1000/- to that account as per their suggestion, but for some reason the account i am not interested anymore to open. So as per their rules and regulation i can get that amount refunded. So i requested at my branch to give me back the amount to my existing account but they said contact customer service.
I contacted customer care they are telling me to contact branch. I again contacted branch they are saying only customer care service can refund your amount.
Now again i mailed customer care but from last 3 days or 4 no response they gave me, whereas they informed me after sending my mail that "we will get back to you withing 48 hours".

So do i have to run here and there to request a refund?

Please tell them to refund my money to my existing account.
Its getting me frustrated and annoying now.

Thank you.
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Jul 21, 2017
Complaint marked as Resolved 
Even After Send This Message They Said It will Take a While But It Seem They Cant Even Handle a Small Issue of Rs 1000. Then How Can They Solve a Big Problem in Future ? Nor I Get MY Number Updated To My Bank Account or Nor I Have Been Refunded. Shameful Service. I am Amazed That Number Changing Took Forever and Still Counting As Well as The Refund How Can You All Keep Telling That Customer Satisfaction is Your Priority ? I am not Even Satisfied 1 % By Your Service HDFC Bank Doing Good Jobs.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ajfa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jul 21, 2017
Updated by Subhramoy As Gopal Sarkar
Even After Send This Message They Said It will Take a While But It Seem They Cant Even Handle a Small Issue of Rs 1000. Then How Can They Solve a Big Problem in Future ?

Nor I Get MY Number Updated To My Bank Account or Nor I Have Been Refunded. Shameful Service.

I am Amazed That Number Changing Took Forever and Still Counting As Well as The Refund How Can You All Keep Telling That Customer Satisfaction is Your Priority ? I am not Even Satisfied 1 % By Your Service HDFC Bank Doing Good Jobs.

" COMPLAINT IS NOT RESOLVED "
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