ICICI Bank — Reg : Payment Not Done to Beneficiary and Not Return on my Account

 
2 Reviews
Panchkula, Panchkula District, Haryana, India
 ankush.satija1
Dear SirGood Evening...!Sir i have a one query from you that i have made a payment of Rs 2000 on 7th of Octber from my account at 12 noon as per my bank payment as been done on customer bank account but customer told me that payment not hit on my account.So now my concern is that actually i have a mistake when i have sent a payment to bank then i have made a mistake with wrong IFSC code entered ALLA0210018 so for that payment has not done to payee because his account in State Bank Of India not in Allahabad but as per you they payment has successfully transfer so can you please help me on this i really too tense due to that i have called Many times on customer support but they did not respond me in right way they are giving me excuse always when ever i call to him.Sir i am poor man can't afford that loss so please its a huge request to you please return my amount on my bank please.Please find the below details which i have entered. Beneficiary Details Name RBI-NEFT Nickname PRADEEP MADAN PAWAR Account No [protected] IFSC Code ALLA0210018 ( Which i have entered by Mistake ) Right IFSC Code : sbin0060451 My Account Details Name :- Ankush Kumar A\c Number :[protected] Amount Deposit : Rs 2000 Please contact me at [protected].I am waiting for your response. Regards Ankush Kumar

Complaint Status


[Oct 09, 2014] ICICI Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Mr. Kumar,

We are sorry to hear about your experience. We have made a note of your contact details. Our official will contact you to assist you with your concern.

Regards,
ICICI Bank Customer Service Team

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    ICICI Bank - Reg : Payment Not Done to Beneficiary and Not Return on my Account