[Resolved]  ICICI Bank — regarding cancelled transaction of 949 rs

Address:Faridabad, Haryana, 121001

Myself vivek sodhi is having saving account in icici bank. My customer id is[protected]. On 15.06.2018 i have made a transaction to kanhaiya fashion of rs 949.00 which was debited from my account twice. Kanhaiya fashion has told me that he has received the amount only one time & he has given me cancelled transaction failed copy receipt. Till date i have not received reversal of my amount. I have also called in icici customer care but executive has not registered my complaint.
Kindly look into this matter on priority basis.
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Aug 13, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
ICICI Bank Customer Care's response
Dear Vivek Sodhi,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

A sum of 1228 is debited from my ICICI Savings Account
Info.VSI*DIGITAL RIV on 17th June 2018.
I have seen many complaints of same nature.Want immediate redemption and recovery of my amount.

Not done transaction of this type in any case.
ICICI Bank Customer Care's response, Jun 23, 2018
Verified Support
Dear Mochan Solanki,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (563bj_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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