ICICI Bank — regarding deduction of dp charges till may month

Address:

WTC ,Kharadi, 411028

My Name is Akshay 745.41 rupees has been deducted from my account as ( [protected] DP CHGS TILL MAY-19) on[protected]. I have never used my demat account till now. Its not even totally active and completed.

while opening my saving account, the icici representative told me that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Whithout my desire they created this account and never told me about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]. I tried calling to customer care as well, nobody is responding there.