[Resolved] ICICI Bank — Regarding Home Loan interest rate | |||
Initial i had home loan in DHFL Finance. then DHFL Finance transfer our loan account to ICICI bank. Now ICICI bank taking EMI from me but interest rate charging as per DHFL finance. current ICICI bank home loan interest rate is 6.80% but ICICI bank charging interest rate from us is 8.32% so 1.52% extra interest rate charging by ICICI bank. when we visit to ICICI bank regarding over charging interest rate they said we don't have any idea about interest rate and saying something about portfolio management and customer retaining issue. so they told us 2 options either wait until DHFL give total authority to ICICI or transfer your loan to other bank. ICICI bank don't want to take any responsibility of customer. contact no- [protected] Was this information helpful? | |||
Aug 15, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 15, 2021 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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