[Resolved]  ICICI Bank — Regarding reversal of interest and penalty on icici credit card

Address:Jamnagar, Gujarat, 361008

My self regular customer of icici bank since many years, in my last statement of credit card No [protected] dated from 21/02/17 to 19/03/17 showing late payment charge 750.00, service tax 112.50, interest 1494.08 and service tax 224.11
total amount Rs 2570.69
My due date was 10.03.2017, My self submitted cheque no.401423 of Rs 26315/- to your bank on due date 10.03.17 but due to three day holiday 11/03, 12/03, 13/03 cheque cleared on 14/03/2017, they imposed late payment charges and interest on my credit card.
they replied me through mail that they unable to reverse my amount.
it is requested to you kindly help me to reverse my amount of Rs 2570.69 from bank/ give necessary guideline.

thanking you for your support.
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May 5, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Mar 30, 2017
ARUN SAWLE's response
Account no.[protected]
Verified Support
Apr 04, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My accounts is got fozen, branch said due to unavailablity of PAN CARD then I have submitted my pan card to the branch but its 15 days away no body's giving right answer from branch as I have to pay somebody on urgent basis. Is it this much tough to use my own money in this bank I knew it..now plz help me and unblock it..

Regards
Vimla sawle

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