ICICI Bank — repeated ecs charges after complaining multiple times

 
1 Review
Camp, Pune City, Maharashtra, India
 VictorHawk on Aug 16, 2019
This is the third time i am raising the complaint for the same issue of ecs charges where, as i received my money in transaction for some important work the bank doesn't even text message me and on top of that the bank takes my money for ecs charges for month of june where i had already closed the ecs from icici undri branch, this bank os is a liar and a thief as i was promised previously by an advisor that i won't be charged again for ecs then what is this? I want my whole rs. 2500 revised to my account.

repeated ecs charges after complaining multiple times
repeated ecs charges after complaining multiple times
repeated ecs charges after complaining multiple times

Complaint Status


[Aug 16, 2019] ICICI Bank customer support has been notified about the posted complaint.
Updated by VictorHawk, Aug 16, 2019
Following are the complaint numbers for national consumer helpline forum.
Verified Support
ICICI Bank Customer Care's response, Aug 16, 2019
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Updated by VictorHawk, Aug 19, 2019
No calls received from ICICI Customer Support team
Updated by VictorHawk, Aug 19, 2019
Not letting me keep single amount of money in bank, pathetic

repeated ecs charges after complaining multiple times
Updated by VictorHawk, Aug 23, 2019
Still no call from ICICI Representatives, raised a complaint for irresponsibility. Where they can call for credit card promotions and other useless things.

https://www.consumercomplaints.in/icici-bank-not-response-from-the-icici-customer-care-team-c2431813

repeated ecs charges after complaining multiple times
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    Customer satisfaction rating
    41%
    Complaints
    13413
    Pending
    3784
    Resolved
    4513
    phone
    +91 22 2653 1414
    location
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    ICICI Bank - repeated ecs charges after complaining multiple times