[Resolved]  ICICI Bank — request to refund back the amount o[censored]nsuccessful payment (easy pay).

Address:

Bardhaman, West Bengal, 713205

Sub - request to refund back the amount o[censored]nsuccessful payment (“easypay”).

Complaint email sent 0n 19.10.17 to [protected]@icicibank.com but yet they didn't reply. My complaint is as follows -

To
Icici bank ltd.- “easypay”
[protected]@icicibank.com
Sub. - request to refund back the amount o[censored]nsuccessful payment (“easypay”) which was debited.
Respected sir/ madam,
Kindly arrange to refund back my amount (Rs. 4545/=) to my savings bank a/c (Sbi), which amount i tried to pay through your “easypay - icici bank ltd” [othpg[protected]] on 27.09.17 by debit card to nios, as the admission fees for their d. El. Ed trg. Course (Against miss. Anowara yasmin), but the payment was unsuccessful, though the amount has been debited from my a/c (By “easypay - icici bank ltd”).
For that problem, i had to make an another payment (Of same amount rs. 4545/=) through ‘citruspay’ on 28.9.2017[othpg[protected]] & that was successful. (Kindly see the scan copy of the pass-book attached herewith-proof of incomplete payment dtd - 27.9.17-“easypay - icici bank ltd”).
Hence, you would kindly arrange to refund my amount to the concerned savings bank a/c of sbi (Rs. 4545/= which has been deducted from the a/c). The sbi sb a/c no.-[protected], (Name-subir ghosal), sbi ifsc code sbin0007503, durgapur - 5, w. Bengal, pin-713205.
Awaiting for an early reply.
Thnks - subir ghosal, email - [protected]@gmail.com. 17.10.17, durgapur - 5, w. Bengal, pin-713205.
Attachments -
1) pass-book - statement - relevant page. (Red underlined)
2) pass-book - 1st page. Savings bank a/c (Sbi)