ICICI Bank — request to take necessary steps to get my remaining personal loan amount by check or cash.

Address:

Nellore, Andhra Pradesh

Sir/madam,
I turimerla ravi loan account number : lpnel [protected] of icici bank nellie branch 6310 in andrapradesh had applied for personal loan in dec 2016 in icici bank. 6310.
They sanctioned the amount 7 80 000 /- by two checks. The checks numbers are 425195 for the amount of 599309/-, and the second check 425196 for the amount of 175 128/-
425195 was cleared. As i have an acconunt in s b i somasila in nellore dist, i sent the check 425196 to the bank. Because of some technical problems raised they returned the check to me in feb 2017.
In the same month i returned the check no:425196, in icici bank at nellore6310, in a. P. To prudvi sai (Phone no [protected]) who was working as loan manager.
Since feb 2017 many times i made phone calls to the branch and directly met the staff several times though i am suffering from health problems both mentally and physically.
I spent a lot of my valuable time even i am a govt employee, to clear the issue.
But they didn't respond properly.
I reques u please take necessary steps to clear the problem.
Thanking u sir/ madam,

Yours faithfully,

Ravi turimerla
Phone no :[protected]
Mail: [protected]@gmail.com