[Resolved]  ICICI Bank — Rtn charges debited multiple times

It has been noticed that 590 rs debited twice from my account in favour of Bajaj. Its understood that this charge comes when ecs returns. I have contacted Bajaj regarding the same and they are not aware of any such deductions. I have a personal loan taken from Bajaj and the emi is debited 2nd of every month correctly.Since it is in the 2nd of everymonth, I have enough balance on my account. There has been no defaults till now. I would like to have that charges refunded asap.
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Sep 14, 2020
Complaint marked as Resolved 
The issue is resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z5o4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 24, 2020
Updated by sangeethj
Thanks for the information
Aug 27, 2020
Updated by sangeethj
I have received email from Bank stating that the charges will be reversed to my account by August 27, 2020. But I have not received the amount or any other response after that mail. Hope to receive the amount as soon as possible.

Thanks
Sep 08, 2020
Updated by sangeethj
I have received emails stating that the amount will be reverted but has not yet received. Please revert it as soon as possible.
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