[Resolved] ICICI Bank — Rude and uncivilized behaviour by customer executive | |
I opened a salary account a few months back in the bank and the experience have been great but the constant call from customer executive for forcing to dispatch credit card is annoying and unintelligible behaviour, I received one of such daily routine calls from executive and I told the executive that I don't want any credit card to be dispatched; after denying the card the lady was enraged and to quote her she said: "I will dispatch it irrespective of your consent and you will have to take it". I ask is it the way you deal with customers?. I am extremely disturbed and annoyed by this behaviour. Was this information helpful? | |
Nov 12, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 12, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (626316) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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