[Resolved] ICICI Credit Card — misbehaving and abusive threat language by icici credit card recovery agent

[Resolved] ICICI Credit Card — misbehaving and abusive threat language by icici credit card recovery agent

A Avik1976 from Diu, Daman and Diu

I have been receiving regular threats by icici credit card recovery agents for the credit card payments which i have already cleared in 2010. They have been using abusive languages to me, wife and my friends and relatives inspite of settling all my dues. The numbers from which we are receiving threatening calls are [protected], [protected], [protected], and [protected]. Icici bank recovery agent miss jyoti is continuously giving threats and using abusive languages as well as saying bad words to me, wife, relatives as well as friends. If this continues i will initiate police complain against these recovery agents as well as icici bank and take proper legal actions if these type of threat calls doesn't stop immediately. I strongly want icici to take actions against these recovery agents and also apologize to me for creating unnecessary harassment. Avik mitra Mo-[protected]. Was this information helpful? No (0) Yes (0)
Mar 12, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Feb 08, 2019 Updated by Avik1976 I want to make a complain against icici bank credit card recovery agent miss jyoti who inspite of settlement of all dues of my credit card in 2010 still called me yesterday 7/2/19 and said abusive language to me my wife and my old office colleagues and relatives to make the payments. This was done by icici recovery agent 5 years back when i made similar complaints against icici bank in consumer forum and after that i received a call from icici head office of mumbai apologizing for their behavior and they promise never to repeat that again. But yester again after 5 years i got calls from no. [protected] by miss jyoti to me and my wife givings threats and make abusive language. I want immediate action against fraud icici bank to be taken immediately for such harsh behavior against a matter already settlement 10 years back and also acknowledged by icici 5 years back. Please do the needful urgently. Verified Support Feb 08, 2019 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team Feb 11, 2019 Updated by Avik1976 I want to repeat once more the complain of abusive and threat calls against icici recovery agents from Delhi Miss jyoti. He again called today 11/2/19 in my number from her mobile no. [protected] and again gave threats and abusive languages to my friends and relatives. In spite of settling all the credit card matter 9 years back I am getting these calls from icici bank recovery agents. I want to take legal action against icici bank and also will file a police case against all these recovery agents if these calls not stopped immediately. I want icici bank to take action immediately against their recovery agents immediately or else I will initiate both police and legal actions against icici bank with immediate effect. Avid Mitra Mo-[protected]
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