[Resolved] Icici Bank — surcharge at hpcl petrol pumps

2 Reviews
Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
 jindalpk on Apr 17, 2018
It just have come to my notice that icici bank had been silenty charging me for transactions on the hpcl petrol pump which is owned and operated by hpcl at sector 82, noida. My debit card shows hp logo on it and it was very clearly told to me that no surcharge at hpcl petrol pump. I also ensure that the swipe m/c is icici bank m/c.

Horrible, restrictive trad practice by icici bank, unacceptable. There are court ruling already on this restrictive trade practice. Hope all icici bank customer handling staff is made aware of it and before they start talking irresponsibly.
Complaint marked as Resolved May 18, 2018

Complaint Status

[Apr 17, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Apr 17, 2018
Dear Customer,

We request you to email us your concern with your contact details on [email protected] Please mention the UID (a505jq) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
Complaint comments  1 Comment     Updated: Share0Tweet0


I have a bond of icici Vimal vaatsalya bond of face value 1000/-rs.i want to redemption my bond but I don't have any account in icici.i request you to know the present value and I need redemption my bond.could you please help me in this.i have given my mail-id below.

[email protected]
ICICI Bank Customer Care's response, Apr 19, 2018
Verified Support

Dear Manasa sappa,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

ICICI Bank Customer Service Team

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    Icici Bank - surcharge at hpcl petrol pumps