ICICI Bank — taken my money not giving back.

Address:

Beed by pass, Aurangabad, Maharashtra, 431001

I applied on 16 oct 2019 (Saving account no. We write with reference to your savings bank account xxxxxxxx4262.)

For saving account in icici bank and filled all details online and paid 2000 rs online as account opening amount after that they called and told we also required thumb impression and came to office and wasted 3 important hours but failed to take thumb impression as they came with faulty finger printer and wasted my time than i told to take whatever documents required they agreed than against when given telling again we required finger print next day i told stop and return my money i don't want and all they steps are taking to open account and now they are sending email to closed your account come to branch office with i'd and proof and closed how third class this bank is taken my money and wasted my 3 months now and giving me mental hazard by all lies.
As not opened account as failed to take finger print how they are telling to close account. If you opened account where is my id and password why your person came and asking for finger print to open account if account is not opened why your asking me to come to closed account??? How third class this bank is taken my money...
I want to file complaint against this fraud