ICICI Bank — Threatening by an employee of collection department icici bank kolkata for recovery of dues.

Address:Kolkata, West Bengal, 700107

To
The ICICI BANK

Sub: Threatening by one Anand Nath allegedly an employee
(Recovery Agent) of Collection Department
ICICI Bank situated 31, Chowringhee Road
Hall & Anderson Building Kolkata – 700016.

Sir,

I am Tanmoy Biswas son of Sri Tapan Kumar Biswas residing at
474, Rajdanga Main Road, Kolkata 700107.

Recently, I am receiving several threatening calls from one Anand Nath
and on my enquiry he told me that my father had taken a loan against
ICICI Bank Credit Card in the year 2006, which is still due, according
to my knowledge all the dues had been paid by my father in time to time,
and the card is also expired and lost due to shifting to our new home.

I advice him to go to the place of my father with valid documents & papers,
but the person continuously turned down my proposal and told me to come
his branch and settled the matter immediately and also abuse me
in the most slang languages.

He threatened my father by telephone & also threatened me several times over
office telephone number.

However, as you are aware, that Hon’ble Supreme Court of India, by diverse judgements
has restrained Bank Authorities from threatening, using goons and / or assault,
for recovery of dues. But in this instant matter, your acts are in complete violation
from the directives of the Apex Court .

Considering the facts and circumstances, you are hereby requesting not to
involve in such unethical and illegal acts.

Please send us valid documents & papers in legal way.

If it is happen again from your branch I will go to the Consumer Forum &
Bank Ombudsman & obviously case a file against your bank and your recovery agent.

I am detailing the Phone No. of the person for further reference.[protected].

Thanking You,
Yours faithfully.

Tanmoy Biswas
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ICICI Bank customer support has been notified about the posted complaint.
May 26, 2017
Updated by tanbis
ICICI Bank customer support have been replied that they are unable to trace my credit card, in that point of view how can they threat me & my father for recovery of due and which due they are asking for if the card is not valid.
Nov 20, 2018
Updated by tanbis
ICICI BANK unable to send the statement as they claiming card has been blocked, its matter of ten years, but their system is showing Rs 85, 000/- due, how funny that is.customer have to come their place (31, Chowringhee Road, Hall & Anderson Building Kolkata – 700016.) that time they will be able to produce the statement and now what they are doing now, they again involved their ICICI Collection Departments Recovery Agents and again started threatening, mental taurcharing, harassment. Now I am agreed to settle down all the things, but they have to produce the valid documents why should i go there palace and why should my family and my self suffer all this things, I want compensation for mental taurcharing, harassment and threatening. I want to settle down the matter in Consumer Affair Department West Bengal.
Complaint comments 

Comments

I have attained age of 18 years. I have send all the forms along with 15 G but so far I have not received payment for the bonds, though it has been due on 28/04/2017. There is almost 2 months passed away and company has not send me redemption amount. My mobile No. is [protected]

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