[Resolved] ICICI Bank — to deactivate my oneassist plan which I not even activated | |||
Date of incident : 13/07/2018 I recieved a call from icici bank and they just given information about one assist plan but i not even accept the plan.But after than they automatically activated this plan and deducted rs-1399/- from my credit a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap . One assist Relationship Number: 4634665 Mobile NO:[protected] Was this information helpful? | |||
Aug 25, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 21, 2018 ICICI Bank Customer Care's response Dear Vijay2796, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Greetings from OneAssist,
We are sorry for the inconvenience caused.
As requested by you we have initiated the cancellation process vide service request number - 3380188. Your entitled for a refund of 699/- as the complaint was registered after 30 days of deduction.
Thank you,
Regards,
Sophia,
Team OneAssist