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[Resolved]  ICICI Bank — ugly behavior of an icici employee

Hi!

This is ripunjay here and i would like to make an complaint to a guy named priya an employee of your firm who used to do ridiculous behavior and use ugly language while talking. There is some payment issue on my credit card due to the outstanding vehicle and personal loan. I used to pay vehicle and personal loan regular. However, due to my sister marriage, i am unable to pay credit card payment on time. Just to get payment anyhow she used very much rough and ugly language and also call my grandfather and other family members which harassed them too much. Here, i would like to request you to please look into this matter. I hope i will receive a fair resolution from this firm.

Thanks
Ripunjay prasad
Complaint marked as Resolved Apr 20, 2018

Complaint Status


[Mar 14, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Mar 15, 2018 Dear Ripunjay Prasad,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4v0vx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18715
    Pending
    2654
    Resolved
    9717
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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