[Resolved] ICICI Bank — Unauthorised transaction in my account XX045 | |
My account was debited Rs.199 for no apparent reason. The following message was received: Txn of INR 199.00 done on Acct XX045 on 12-Jan-21.Info: VSI*AMAZON ST.Avbl Bal:INR 2, 567.93.Call 18002662 for dispute or SMS BLOCK 045 to [protected] I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation. This is the second time the money has deducted from my account. When I contacted ICICI Bank customer service they said it is not their fault. Apparently there are other icici customers with the same issue and this is a common occurrence. I would like to know why it happened and it must be resolved. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 13, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa3f) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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