[Resolved] ICICI Bank — unauthorized issue of insurances of worth 35 lakhs for 24 lakhs loan without customer approval
i am facing issue with ICICI bank.. i had taken loan of 24lakhs in my wife's name.. without our awareness they have issued Insurance of 35lakhs for which premium of 2, 37, 171 has been debited from ICICI loan disbursment ammount.. First of all we were never told of any insurance associated to loan, secondly they have issued two insurances one in my name for 15lakhs and one in my wifes name 20, 05, 000.. total insurance value is 35, 05, 000 which is far beyond the loan value of 24 lakhs... this is clear cheating the women customer case.. when i wrote back to their CEO and grievance cell, they told they will getback ..but not got back at all..
need your help to bring this fraud of ICICI to public and get refund of 2, 37, 171 + compensation for the extra pre emi interest i paid plus mental trauma i went through..
Just because the loan and insurance both belong to ICICI they issue their own insurances and put the burden on us..
appreciate your help and further guidance
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Apr 23, 2018Complaint marked as Resolved
[Mar 07, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified SupportICICI Bank Customer Care's response Mar 08, 2018 Dear BhaskarNagaraja,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4tytm) in the subject line of your email. Our official will assist you.
ICICI Bank Customer Service Team
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