[Resolved] ICICI Bank — Unauthorized surcharge for fuel

meet7

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400051

My A/c has been debited Rs.11.50 on 18.05.2017 on account of Surcharge MCC 5541 dated 12.04.2017. for fuel at petrol pump.
How can ICICI bank debited surcharge on fuel to my account without my knowledge and that too after one month.

ICICI bank is discouraging customers to use Debit card and going cashless at POC. Please resolve this issue, this is not the first complaint in this issue, I have seen number of complaints by people on the same.

Thanks,
Manmeet Singh

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Jun 18, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

ICICI Bank Customer Care's response Dear Manmeet Singh,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a45g36) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team