[Resolved]  ICICI Bank — unde due charges of credit card and extreme delay in process of resolution

No steps have been taken by the icici bank and they are in the process of further harassment, unnecessary delaying the procedure even after more than 08 months of complaints in the consumer complaint forum icici bank has not deactivated my credit card and showing dues against me amounting rs. 5500/- for the credit card which was not even activated by me. I had requested the same number of time via mails and telephonic conversations but they keep on giving deadlines one after two by saying that issue has been raised to level 1, 2 etc. This sort of lethargic tendency regarding resolution of the grievance in which the nominated nodal officer i. E. Sh. Vinayak rao is also not helping much and that too for those issues where the customer is innocent and their cibil has got skewed because of this sort of irresponsible and unprofessional behavior of icici bank.

I have to apply for loan and with this pathetic grading of cibil score no bank is now allowing me to get the loan. My plan for buying a property has been delayed for more than a month and icici bank personnels are not ready to resolve the issue on urgent basis even after passage of more than 08 months.

Kindly look into the matter and resolve it at the earliest.