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[Resolved]  ICICI Bank — Unknown loan credited to account

Hi,

I received an from ICICI bank regarding Rs. 2000 that was credited to my account as disbursement for some loan I requested from Bhilai, Chhattisgarh. I never requested from any such loan from them.
There is also a loan account number mentioned in the email that I am unable to check online.

I tried talking to the customer service team for over an hour (had to call 5 times as I was just getting transferred round and round between teams or calls kept getting disconnected) and after that 1 hour, I was told that they don't have any information on the below yet.

Thanks and Regards,
Lalit Sharma
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Jul 21, 2021
Complaint marked as Resolved 
Jul 20, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (347332) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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