[Resolved]  ICICI Bank — Unnecessary charges imposed on the card

Address:New Delhi, Delhi, 110046

My issue is that I have made the payment of my card but i was sort of 377 bugs so 377rs was left on my card but the bank auto debit my card and imposed a charge of 450 rs as autodebit fee and do not informed me about that. Now when I call the customer care they are saying that I have signed the form about the details of the card but I never signed any form because I was offered this card on the call and I have not been informed anything about this autodebit procedures. My concern is that when I have paid the minimum amount due than why I have been charged for autodebit fee. If I am sort of some money hen with some penalty on the remaining amount I can do that in the next month. This is just cheating with me. My customer account no is[protected]
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Jun 26, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
ICICI Bank Customer Care's response
Dear mohit7287,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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Comments

Icici bank branch subhash nagar new delhi 110018.ifsc code icic0003361. This bank dont accepted 10 or 20 rs notes for last 2 monrhs. Everyday they said we r not accept this currency.. Another branch accept these notes but this branch dont accept.

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