ICICI Bank — unnecessary charges in credit card
32/2 Near anardana Park, Patiala, Patiala, India
SSwati Taneja on Jan 31, 2020
I have been charged with unnecessary charges of rs 3800 on my icici amazon credit card since november 2019.
They charged a late fee without notification. Unnecessary interest charges and late fee charges which has now reached around 3800 have been charged to the blocked credit card as well. These conditions were no where mentioned. No notification of credit card payment was made by icici.
Please credit back these unnecessary credit card charges of rs 3800 to biller as card is now blocked.
Please credit back late fee+interest charges of rs 3800 back to credit card and stop fooling the customers without notifying them.
[Jan 31, 2020] ICICI Bank customer support has been notified about the posted complaint.
Verified SupportICICI Bank Customer Care's response Feb 01, 2020
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07jom) in the subject line of your email. Our official will assist you.
ICICI Bank Customer Service Team
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