ICICI Bank — Unnecessary deduction in my loan amount without prior notice

Address:	New Delhi, Delhi
Website:	icicibank.com

Hi,
I applied for icici loan on 10th may through a dsa and their contact numbers are-[protected], [protected], my loan gets approved in around 4 days and the loan executive told me that there will be only one deduction in loan amount which is 1% processing fee. So for 1 lac loan i was about to get 99000 but bank transferred me rs.97394 on 17th may. When i called the dsa people again they are not replying accurately as if they are not aware about what kind of extra deduction it is, i am following up with them from past 1 week but now they are not even picking up my call, nt replying to my msgs, i am not gonna pay any emi as i dont have any information prior taking the loan that this amount of rs.1600 with also deduct. Neither bank executive called me and confirmed me with all the terms and emi amount and extra deduction. Please help