ICICI Bank — unnecessary surcharge & fraud | |
Dear icici bank, Me and my have account in your bank. 2 year ago a credit card ([protected]) issued on my father account. Customer executive says its free of cost but it was come with one assist plan without our permission. We tried many times by your bank reuse and says that's our fault. We lost minimum 4-5 thousand rupees due to auto debit. After many tries i block the card by phone banking and receive complaint no. "sr59356021". And the card was blocked. After the card blocked we reached to bank and enqiure about the card. Customer executive says your card was blocked. Now you can not use credit card and auto pay off. After long time we get again msgs of surcharges. I can't understand if the card was blocked and not used from last 1.5 years why we getting the msg of due credit card bill. Was this information helpful? | |
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ICICI Bank customer support has been notified about the posted complaint. Verified Support May 22, 2020 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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If your apology gave our money back which was deduct by auto pay mode. I can't understand if the card was blocked then why are you charging for the card. I think meaning of block "all services are closed", then why the hell i am getting msgs off charges. If i get these msgs again i will look to close my both (me and my father's) accounts. Because 1 year ago a credit card delivered to me which was not apply by me and bank issued by himself. You are not the owner of our accounts, you are just service providers. HDFC is better then you once i blocked my credit card i never get msg again credit card payments. Be update, No one customer care person touch with us. Whenever they call, just ask for money. Teach them if the card was block there was no sense of applying charges on the card.