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ICICI Bank — unsolicited deductions from account!

I happened to see my statement today and am extremely dismayed. There have been multiple unsolicited deductions from my account. Neither was i intimated about them, nor were the amounts refunded.

This reflects extremely poorly on a bank such as icici, especially when loyal customers and have sought to transact and speak good of the bank on multiple occasions.

This cannot be a minor procedural lapse. It is equivalent to cheating, a much more serious crime.

I need the amounts (And other such debit transactions) to be refunded at the earliest!

Complaint Status


[Jul 05, 2020] ICICI Bank customer support has been notified about the posted complaint.
Updated by Jishnu Munnurpal Ravindra Jul 04, 2020
The deductions bear the remarks of ECSRTNCHG.
Verified Support
ICICI Bank Customer Care's response Jul 08, 2020
Dear Jishnu Munnurpal Ravindra,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scxi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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