[Resolved] ICICI Bank — vk assist

Manu Unnikrishnan

from Thiruvananthapuram, Kerala

Address:

Mumbai

My money (Rs 1899) got deducted from my account without my consent. This is regarding vk assist of icici bank. I already requested cancellation of this service which i took in december 2018. It was under process. But the money got deducted. When i called vk assist support, they dont give a proper answer and informed me the service already got cancelled. They asked me to sent a mail and will look into it. Being a customer of the bank for last 4 years, i am really feel very down and out. Some one please help me with this.

Account number last 4 digits :8710
Name : manu

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Jan 6, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2019

ICICI Bank Customer Care's response Dear Manu Unnikrishnan,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ka6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team