[Resolved]  ICICI Bank — void sale - no refund yet - 7 working days so far

Address:Vadodara, Gujarat, 390023

Hi

On 15/05/2019, rs. 3898 deducted from my icici bank account from a clothing store.
In next 2 min, we found that he charged wrong amount (Took extra 500 rs.). So he told me that he voided that transection.
It's been 10 days (7 working days), i didnt receive money back in my icici bank account.
I have confirmed with marchant, he confirmed that they have voided the transaction and i have void slip as well.

I have raised a complain in icici dispute department, they told me it will resolved in 7 days but no update so far.

Kindly request you to fasten up the process and help me refund my money back.
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Jun 25, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (i419119) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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