[Resolved] ICICI Bank — void transaction | |||
On the 26th of july 2019 there was a void transaction at blackberry out for the amount of rs5190 made on my icici debit card for which i have already raised a complaint however everytime i call to get an update they give me a different time frame for my funds to be available... However i asked them to send me an email which would have a time frame but they haven't done it... I have to call them everyday and i get a different answer every day!! Kindly look into it asap as i have my dues to pay Was this information helpful? | |||
Aug 1, 2019 Complaint marked as Resolved It's not resolved yet ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (647947) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Aug 07, 2019 Updated by Tarun Punjabi It's a simple void transaction already been 2 weeks no resolution yet!! Initially your support told me 24 to 48 hrs...then I was told 15 days and now upto 35 day!! Isn't it inefficiency if you have all the doc and you still can't do anything about it...I have the merchant settlement slip...I have my void slip...the merchant banks confirmed that's it's not been settled so what is so difficult for you?   | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I am not aware of any such approvals for the deduction. I would like my refund at earliest and please cancel this policy.