[Resolved] ICICI Bank — VSI*AMAZON STAN - Deduction of INR 199.00 from ICICI Bank Account on 28-MAR-21

ananthsrinath

Address:

ICICI Bank Ltd. - Bangalore - Old Airport Road Branch, Phoenix Idiom, No.35, 1st Cross, Murugesh Palya, Old Airport Road, Bangalore, Karnataka, 560017

I would like to bring it to your notice that, the amount of Rs199/- has been deducted from my ICICI account and the transaction message says VSI/Amazon Stan. Neither have I done any transaction nor did I get any OTP during the transaction. Neither am I an Amazon prime member nor have I auto-renewed any item. The amount was debited on March 28th 2021, 17 hours ago.

I don't know how the money can be automatically deducted by ICICI bank without my permission. Kindly assist me regarding this. Please find the attachment of my bank statement showing the money deducted

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Mar 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team