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[Resolved]  ICICI Bank — waiver of penalty

Last month for the first time i could not pay on time for which bank charged me 500 penalty fees and also 339 as interest charges tax extra.
This is what i am getting after being a loyal customer, you can check my track record i had always paid my bills on time. There was some emergency due to which i could not pay

If you cannot waiver charges than this will be last transaction and i will switch to other bank
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Apr 22, 2018
Complaint marked as Resolved 
Mar 07, 2018

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
ICICI Bank Customer Care's response
Dear RKBa,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4tytk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18754
    Pending
    2696
    Resolved
    9718
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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