[Resolved]  ICICI Bank — Worst Service and false charges

Late fee charges on credit card reversed . But IGST on fee is not reversed. How legal is this? One of your customer care executives committed it will be reversed but I have been waiting for over 2 weeks now . Have been banking with you for 8 years but Pathetic service now
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Sep 11, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ao2e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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